Backup and disaster recovery

Backup and disaster recovery services

Serverstock provides managed backup and disaster recovery for businesses across India. We work with Acronis and Veeam and also offer our own platform, Satkosh, so we can recommend the option that best fits your systems, recovery targets and budget.

Rows of server racks in a modern datacenter

Our platforms

Backup platforms we work with

Each platform has different strengths. Working with all three lets us match the solution to your requirements and budget.

Our own platform

Cloud backup for servers and laptops

Best for: small and mid-sized teams that need dependable, easy-to-manage backup for servers and laptops.

  • Windows and Linux servers, desktops and laptops
  • Storage in India or on your own storage
  • Per-machine pricing and free restores
  • Developed and supported by Serverstock
Explore Satkosh
Managed by Serverstock

Acronis Cyber Protect

Best for: businesses that want backup and endpoint security in a single product.

  • Backup with built-in anti-ransomware and anti-malware
  • Patch management and vulnerability assessment
  • Windows, macOS and Linux, physical or virtual
  • Microsoft 365 and Google Workspace backup
Managed by Serverstock

Veeam Backup & Replication

Best for: virtualised environments and larger server estates that need fast recovery.

  • VMware, Hyper-V, Nutanix AHV and Proxmox virtual machines
  • Application-aware backup for SQL Server, Oracle and Exchange
  • Instant recovery and replication to a standby site
  • Immutable repositories and automated restore checks

How we choose

How we choose the right backup solution

We review five areas before making a recommendation.

  • Your systems

    Laptops, physical servers, virtual machines, databases, Microsoft 365 or a combination.

  • Recovery targets

    How long each system can be unavailable and how much recent data you can afford to lose.

  • Security requirements

    Whether you also need ransomware protection and endpoint security.

  • Compliance

    Data residency in India and any industry or audit requirements that apply to you.

  • Who will manage it

    Your own IT team with our support, or our engineers end to end.

Typical recommendations

This is a general guide. Your proposal will be based on a review of your environment.

Automatic backup for laptops and a small number of servers
Satkosh
Backup combined with anti-ransomware and endpoint security
Acronis Cyber Protect
Fast recovery for VMware, Hyper-V, Nutanix or Proxmox virtual machines
Veeam
Backup for Microsoft 365 or Google Workspace
Acronis or Veeam
A standby environment to switch to if your main site goes down
Veeam or Acronis, with our disaster recovery service
Different requirements across laptops, servers and cloud applications
A combination of platforms, managed by our team

Managed backup service

What our managed backup service includes

When we manage your backup, the following are included regardless of the platform you use.

Planned around recovery targets

Backup schedules, retention and recovery order are planned around how quickly each system needs to be back.

Setup and migration

Our engineers install and configure the platform, migrate existing backups where needed and complete a test restore with you.

Offsite copies in India

A copy of your data is kept in a Tier III or Tier IV datacenter in Mumbai, away from your premises.

Immutable backups

Offsite copies cannot be altered or deleted during the retention period, even with administrator credentials.

24/7 monitoring

We monitor every backup job, fix failures and inform you about anything that needs your attention.

Regular restore testing

Scheduled restore tests and recovery drills, with reports you can share with auditors.

Engineers monitoring systems in an operations room

Disaster recovery

Disaster recovery planning

Backup lets you restore data. Disaster recovery lets your business keep operating after a major failure. For critical systems, we prepare a recovery plan, document it and test it with your team.

  1. 1

    Set recovery targets

    We agree which systems are restored first, how quickly, and how much data loss is acceptable.

  2. 2

    Build the environment

    We set up a standby environment in Mumbai and write a step-by-step recovery runbook.

  3. 3

    Test the plan

    We run recovery drills on an agreed schedule and fix anything that does not work as expected.

  4. 4

    Recover when needed

    If an incident occurs, our engineers carry out the failover and keep you informed until normal operations resume.

FAQ

Common questions

Have another question? Contact our team

What is the difference between backup and disaster recovery?

Backup keeps copies of your data so that files, databases or whole machines can be restored. Disaster recovery goes further: it keeps a standby environment and a tested plan so your critical systems can run again quickly after a major failure, such as a ransomware attack or loss of your main site.

Which backup software is right for my business?

It depends on what you run. Satkosh suits laptops and servers where simple, affordable backup is the priority. Acronis Cyber Protect combines backup with endpoint security. Veeam is a strong choice for virtual machines and larger environments that need fast recovery. We recommend one, or a combination, after reviewing your setup.

We already use Acronis or Veeam. Can you help?

Yes. We can review your existing setup, add missing pieces such as offsite or immutable copies, and take over day-to-day management. You do not need to change platforms to work with us.

Can we use different platforms for different systems?

Yes. For example, Satkosh for staff laptops, Veeam for virtual machines and Acronis for Microsoft 365. Our team monitors and supports all of them, so you still have one point of contact.

Where are backups stored?

In India. Offsite copies are kept in Tier III and Tier IV datacenters in Mumbai. With Satkosh, you can also keep backups on your own storage.

Do you charge to restore data?

No. Restores are free on Satkosh, and there are no restore or download charges on our managed backup services.

Not sure which backup solution you need?

Share a few details about your systems and we will recommend a suitable option across Acronis, Veeam and Satkosh, with a detailed proposal.