Terms & Conditions
Last Updated: January 2025
1. Acceptance of Terms
By accessing and using Serverstock Datacenter Pvt Ltd's services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
Serverstock provides cloud computing services, managed services, and datacenter solutions including but not limited to:
- Cloud infrastructure (IaaS, PaaS)
- Managed cloud services
- Colocation and dedicated servers
- Backup and disaster recovery services
- 24/7 technical support
3. User Responsibilities
You agree to:
- Provide accurate account information
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Not use our services for illegal activities
- Not attempt to gain unauthorized access to our systems
4. Payment Terms
All services are billed according to the agreed-upon pricing plan. Payment is due within the specified billing cycle. Failure to pay may result in service suspension or termination.
5. Service Level Agreement
Our service uptime guarantees and support response times are detailed in our Service Level Agreement (SLA).
6. Data Security & Privacy
We take data security seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
7. Intellectual Property
All content, trademarks, and intellectual property on our platform remain the property of Serverstock Datacenter Pvt Ltd. You may not use our intellectual property without prior written consent.
8. Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to customers.
9. Limitation of Liability
Serverstock shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
10. Termination
Either party may terminate services with 30 days written notice. Serverstock reserves the right to terminate services immediately for violation of these terms.
11. Dispute Resolution
Any disputes arising from these terms shall be governed by the laws of India and subject to the exclusive jurisdiction of courts in Nashik, Maharashtra.
12. Contact Information
For questions about these Terms & Conditions, please contact us at:
Email: legal@serverstock.co
Phone: +91 93222 199 26